Privacy Policy

1. Information We Collect

We may collect the following categories of information:

  • Personal identifiers: name, email address, phone number, mailing address.
  • Financial information (voluntarily provided): income range, property ownership status, investment goals.
  • Usage data: IP address, browser type, pages visited, time spent on the Sites, referring URL.
  • Communications: messages submitted through contact forms, email, or chat.
  • Service/transaction data: property addresses, loan inquiries, and service requests.
  • Cookies and tracking technologies: see Section 4.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested real estate and mortgage-related services.
  • Send relevant information about properties, loans, and opportunities (where applicable and based on your preferences/consent).
  • Schedule consultations, property showings, and HELP™ diagnostic sessions.
  • Comply with applicable legal and regulatory obligations.
  • Improve our website content, performance, and user experience.
  • Send marketing communications (you can opt out at any time).
  • Facilitate electronic disclosures, signatures, and document delivery where applicable.

3. How We Share Your Information

We may share your information with:

  • Loan Factory, Inc. (NMLS #320841) when needed for mortgage origination and processing.
  • Settlement service providers such as title companies, attorneys, and closing/settlement agents involved in real estate transactions.
  • GoHighLevel (CRM) for communications and customer relationship management (under service and confidentiality arrangements).
  • Analytics and advertising providers such as Google Analytics and Meta/Facebook Pixel for measurement and marketing (anonymized where reasonably possible).
  • Government authorities or regulators when required by law, court order, or regulatory request.

We do not sell, rent, or trade your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Necessary cookies: required for core site functionality (cannot be fully disabled).
  • Analytics cookies: help us understand site usage and improve performance (e.g., Google Analytics).
  • Marketing cookies: help deliver relevant ads and measure campaign performance (e.g., Meta/Facebook Pixel, Google Ads).
  • Functional cookies: remember preferences and settings.

You can manage cookie preferences through our cookie consent banner (where available) and/or your browser settings.

5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to the personal information we maintain about you.
  • Request correction of inaccurate or incomplete information.
    Request deletion of your personal information (subject to legal retention requirements).
  • Opt out of marketing emails at any time by using the unsubscribe link.
  • Opt out of SMS communications (where applicable) by replying STOP.
  • Withdraw consent where consent is the legal basis for processing.
  • Lodge a complaint with a supervisory authority (for EU/EEA residents, your local Data Protection Authority).

To exercise these rights, contact us at:
Email: hugo@dcglobalpartners.com
Phone: (407) 729-3006
Mailing Address: 935 S Atlantic Ave #357, Daytona Beach, FL 32118

6. Data Security

We implement reasonable, industry-standard safeguards (such as SSL/TLS encryption, access controls, and periodic security reviews). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy.
  • Comply with legal and regulatory obligations.
  • Resolve disputes and enforce agreements.

Marketing information may be retained until you opt out.

8. Children’s Privacy

The Sites are not directed to individuals under 18. We do not knowingly collect personal information from minors. If we learn that we collected personal information from a minor, we will take reasonable steps to delete it.

9. International Users

The Sites are operated in the United States. If you access the Sites from outside the U.S. (including Colombia, Mexico, or other countries), your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Sites, you consent to this transfer.

10. Third-Party Links

The Sites may include links to third-party websites. This Privacy Policy does not apply to those third-party sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post updates by changing the “Last Updated” date above. Your continued use of the Sites after any update indicates acceptance of the revised policy.

12. Contact Us (Privacy Inquiries)

Privacy Contact: Hugo L. Calvillo
Email: hugo@dcglobalpartners.com
Phone: (407) 729-3006
Mailing Address: 935 S Atlantic Ave #357, Daytona Beach, FL 32118
Response Time: We will respond to privacy requests within 30 days.

Notice to California Residents (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Your California Privacy Rights May Include

  • Right to Know: request disclosure of the categories and specific pieces of personal information we collected about you in the past 12 months.
  • Right to Delete: request deletion of your personal information, subject to certain exceptions.
  • Right to Correct: request correction of inaccurate personal information.
  • Right to Opt Out of Sale/Sharing: opt out of the sale or sharing of personal information for cross-context behavioral advertising.

Statement: We do not sell or share your personal information for cross-context behavioral advertising.

Categories of Personal Information Collected (Past 12 Months)

Category

Examples

Sold/Shared?

Category

Identifiers

Examples

Name, email, phone, IP address

Sold/Shared?

No

Category

Personal records

Examples

Financial info, property details

Sold/Shared?

No

Category

Commercial information

Examples

Properties considered, services requested

Sold/Shared?

No

Category

Internet activity

Examples

Site browsing/interaction data

Sold/Shared?

No

Category

Geolocation

Examples

Approximate location from IP

Sold/Shared?

No

Category

Inferences

Examples

Preferences and basic client profiles

Sold/Shared?

No

How to Submit a CCPA Request

Email: hugo@dcglobalpartners.com
Phone: (407) 729-3006

We may need to verify your identity before fulfilling your request. We will respond within 45 days, with the option to extend by an additional 45 days when permitted (with notice).